Portal upload

Applicant playbook

Map previous addresses to the correct portal fields

Build a dated address sequence that distinguishes where the applicant lived from where correspondence was received.

Market
UK
Jurisdiction
England
Updated
01

Short answer

Map each occupancy period to the correct live fields while labelling any separate correspondence address honestly. Build a dated address sequence that distinguishes where the applicant lived from where correspondence was received. Pause the check if two address periods overlap without context or an interval has no honest explanation.

Useful context

Map previous addresses to the correct portal fields

An address sequence should distinguish occupancy, correspondence and unexplained intervals before it is copied into the form.

The decision here concerns live field entry and chronology.

Action plan

Build the previous address record control

Keep the chronology beside the form entry and ask about any property-specific format before upload.

Check previous address record against the current version rather than a remembered or superseded copy.

  1. Address: tie the entry to the current property rather than a previous application.
  2. Occupancy dates: enter the verified start and end for each address and expose any interval between them.
  3. Address role: keep the relevant address or property identifier beside the selected item.
  4. Record owner: assign each previous address row to the applicant who lived there.
  5. Unexplained interval: mark any gap between verified address periods instead of stretching either address to cover it.

Practical example

A practical previous address record example

The renter received post at a parent's address while living elsewhere. They label the correspondence role and enter the actual occupancy address in the portal history.

Continue in RentFiles

Turn this guide into a clear application pack

Use RentFiles when your records let you map previous addresses to the correct portal fields. RentFiles can organise the renter’s own details into a structured PDF. It does not decide what the recipient requires, verify evidence or predict the application outcome.

  • Prepare a structured rental application PDF with RentFiles.
  • Fill your application before you choose whether to pay for a PDF export.
  • RentFiles helps organise the file; the agent or landlord decides the application outcome.

Keep in view

Risks to avoid with previous address record

Pause the check if two address periods overlap without context or an interval has no honest explanation.

Keep personal information relevant to the recipient's stated purpose and avoid adding sensitive material that was not requested.

Key points

Finish the previous address record check

The next reader should be able to see how the previous address record decision was reached.

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Questions

Common questions

Clear answers for the decisions people usually pause on.

Which address period belongs in each portal field?

Address: tie the entry to the current property rather than a previous application. Occupancy dates: enter the verified start and end for each address and expose any interval between them. Address role: keep the relevant address or property identifier beside the selected item. Record owner: assign each previous address row to the applicant who lived there.

Can overlapping address periods stay unexplained?

Not yet. Keep this check open until that condition is resolved.

Keep building

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Map previous addresses to the correct portal fields